Glossary
What is Missed call text back?
An automatic text sent seconds after you miss a call, so the caller gets a reply and a way to book instead of calling your competitor.
Also written as missed call text.
When a call goes unanswered, the system sends a text to the caller within seconds: who you are, that you saw the call, and a link to book or a question to keep the conversation going. Many callers who would never leave a voicemail will happily reply to a text.
Why it is one of the best first automations
It is simple, cheap and catches leads that would otherwise be gone. For trades, clinics and service businesses, a large share of new work starts with a phone call that came in while everyone was busy.
The next level
Pair it with a voice agent that answers the call in the first place, and log every call and text in your CRM so nobody has to remember who called.
